When Mr. and Mrs. Hoon first reached out to us about their home in Mitcham, they knew exactly what they wanted to avoid. “We’ve all walked on those floors that feel like they’re floating or make that hollow ‘click’ with every step,” Mr. Hoon explained during our first site visit. “We wanted something that felt permanent, premium, and—above all—solid.”
The couple had been recommended to our Mitcham flooring team by one of our long-standing trade partners. Their goal was ambitious: they wanted to unify their hallway and lounge with a seamless floor that felt classic but looked distinctly modern.
The Vision: Bright, Airy, and Bespoke Mitcham Flooring
Choosing the right shade was a collaborative process. After looking at several samples in the natural light of their lounge, the couple fell in love with our Bespoke Herringbone Ivory for their new Mitcham flooring.
“The moment we saw the Ivory tones, we knew,” said Mrs. Hoon. “The lounge gets great light, and we wanted a floor that would catch that sun and make the whole ground floor feel like one big, open space.”
The Ivory finish offers a fresh, contemporary twist on the traditional herringbone pattern, providing that “modern classic” aesthetic that is so popular in Surrey homes right now.
Solving the “Hollow Floor” Problem in Mitcham
In Mitcham—as with many Surrey properties—the secret to a great floor is in the preparation. The Hoons’ home had a concrete subfloor that was, unfortunately, far from level.
“If you lay herringbone on an uneven surface, you’ll feel those ‘dips’ forever,” says our installation partner at KB Flooring. To give the Hoons the solid feel they craved from their Mitcham flooring, we took two vital steps:
- Levelling the Ground: We applied a high-grade self-levelling compound to create a perfectly flat canvas.
- The Moisture Barrier: We applied a two-coat liquid damp proof membrane (DPM) to ensure no moisture from the concrete would ever affect the natural timber.
Expert Craftsmanship for the Mitcham Flooring Installation
To get that rock-solid feeling underfoot, we opted for a fully bonded installation. Instead of “floating” the floor, the Bespoke Herringbone Ivory was glued directly to the subfloor using a high-strength flexible adhesive. The result? No bounce, no clicking—just the sturdy feel of a traditional hardwood floor expected from a premium Mitcham flooring installation.
The real test of skill came with the lounge’s fireplace. Our fitting team precision-cut the herringbone blocks to frame the hearth using a subtle end profile. We also installed custom transition bars at the kitchen doorway, ensuring the new wood sat perfectly flush with the existing tiles.
The Result: “Exactly What We Imagined”
The transformation of the Hoons’ home is a perfect example of why we never skip the “boring” prep work. By focusing on the subfloor first, the final result looks—and feels—flawless, proving why local residents trust us for their Mitcham flooring upgrades.
Mr. and Mrs. Hoon were delighted with the handover:
“The workmanship from the KB Flooring team was incredible,” they told us. “It’s rare to find a team that cares as much about the bits you can’t see as the bits you can.”

